FAQs

  • We recommend starting the alteration process 4 weeks prior to the date you need your formal garment by and 2 weeks prior to the date you need your non-formal garment by.

  • For most garments there are a total of 1 fitting and a pickup appointment. However, number of fittings vary based on the amount of work that needs to be done.

  • - Shoes; heels, flats, dress shoes, sneakers, etc. are required for all garments at all fittings

    - Ladies: Undergarments are required; panties and a bra with support (unless you are not planning on wearing one with your gown). Sports bras and bralettes are a no-go.

  • - We kindly ask that you bring no more than two guests to your fitting as there is limited seating in the shop.

    - We recommend leaving children at home, or bringing an adult to look after your child during your fitting if possible.

  • Alterations appointments should last no more than 30 minutes.

  • Payment for the total cost of alterations is due at the first appointment.

  • - Ensemble cannot be held responsible for fit or additional costs (alterations or materials needed) due to weight loss/gain, pregnancy, menstrual cycle, plastic surgery, failure to wear the same shoes or undergarments from first fitting, etc.

    - Clients are advised to not introduce any major lifestyle changes that may influence body weight and type as not to disrupt the fitting process.

  • If you need your garment altered in less than 2 weeks please give us a call to discuss options.

  • Repairs are taken on case by case basis.

  • - We love working on garments of all ages and styles! However, if your vintage item isn’t preserved, we prefer that your garment be professionally dry cleaned (we love the vintage style, but not so much that vintage smell :) ).

    - Alterations/repairs on leather and fur may require special assistance. We recommend calling ahead or emailing a photo of your item along with description of adjustments needed to office@ensemblesewing.com

  • The allotted fitting time (30 minutes) allows for one formalwear garment or up to 3 every day items depending on alterations needed.

  • All of our fittings are by appointment only. If you happen to be in the area, feel free to give us a call to check our availability.

  • It is difficult to give any price estimate prior to seeing the garment in person.

Alterations

  • Costumes, accessories, and props are rentals only. However, our current retail selection includes wigs and facial hair, false lashes, women’s tights, Mehron Makeup (theatrical quality stage and SFX makeup), as well as makeup brushes.

  • If you are looking to have a costume custom made, please view our bespoke page for more information. LINK HERE. Or give us a call during our business hours.

  • It’s never too early to inquire about a rental, however, we prefer to schedule costume fittings 1-4 weeks before your event.

  • Costumes are rented for one week with the exception of theatrical productions.

  • - For a complete costume (garments, accessories, props, alterations and cleaning) price starts at $60.

    - Separates, accessories and props can rent individually for a lesser price.

  • Payment is due at scheduled costume fitting along with a signed rental agreement.

  • Our signed rental agreement states that the customer renting is responsible for covering the cost of all damages, replacement costs, repairs and/or extra cleaning fees. This is why we require a card on file when booking.

  • Sizing depends on the type of costume you need. If you have size concerns we recommend giving us a call and scheduling a time to have your measurements taken. You can also describe what you are looking for so we are able to let you know if we can accommodate.

  • All rentals are subject to a late fee of $15.00 per day. To reschedule a rental return, please call us at 706-724-2591

cOSTUME rENTALS

  • We recommend starting the alterations process 8-10 weeks prior to the date you need your gown completed by. For example, if you are taking bridal portraits before your wedding date, your first appointment should be scheduled no less than 8 weeks prior to the date of your portraits.

  • There are typically 4 fittings scheduled for bridal alterations, however the number of fittings may vary based on the amount of work that needs to be done.

  • - Ensemble cannot be held responsible for fit or additional costs (alterations or materials needed) due to weight loss/gain, pregnancy, menstrual cycle, plastic surgery, failure to wear the same shoes or undergarments from first fitting, etc.

    - Clients are advised to not introduce any major lifestyle changes that may influence body weight and type as not to disrupt the fitting process.

  • We love working on dresses of all ages and styles! However, if your secondhand gown isn’t preserved, we prefer that your gown be professionally dry cleaned (we love the vintage style, but not so much that vintage smell :) ).

  • - It is important to bring the exact shoes you are planning to wear on the day of your wedding as to ensure consistency throughout the alterations process.

    - Shoes; heels, flats, sneakers, etc. are required for all garments at all fittings

    - Please bring any undergarments you plan to wear on the day of your wedding as these can affect the fit of your dress.

    - Undergarments are required; panties and a bra with support (unless you are not planning on wearing one with your gown). Sports bras and bralettes are a no-go.

  • - We kindly ask that you bring no more than two guests to your fitting as there is limited seating in the shop.

    - We recommend leaving children at home, or bringing an adult to look after your child during your fitting if possible.

  • Depending on the type of fitting, appointments could last anywhere from 30 minutes to an hour. Duration is listed under appointment type when scheduling.

  • 50% of the estimated total is due at the first appointment. The remaining balance is due prior to picking up your wedding gown.

  • If you need your dress altered in less than 8 weeks please call us to discuss options.

  • Yes! When booking, be sure to select the correct “add-on” for your additional garment to ensure there is enough time scheduled for your fitting.

  • Because of the various types of wedding dress designs, it is difficult to give any price estimate prior to seeing the gown in person.

  • - We are able to professionally steam your wedding gown for an additional cost.

    - While a professional steam will eliminate all wrinkles in your gown, it is not guaranteed that your dress will stay wrinkle free after being put back in garment bag or during transport. We always recommend using a hand steamer to touch up your gown on the day of your wedding.

bRIDAL alterations

  • - Bespoke is just a fancy word for custom made. If you are wanting a design of your own made completely from scratch, bespoke is for you!

    - A redesign project requires an existing garment that we would repurpose into something new.

  • A minimum of 8-10 weeks are required for custom projects depending on the design.

  • There are a minimum of 4 fittings not including the initial consultation. Number of fittings vary based on design.

  • - We welcome clients who wish to provide their own notions and fabric, however, we reserve the right to refuse to work with fabric of inferior quality.

    - Before work begins, all fabric and vintage garments should be pre-washed or dry-cleaned, or a laundering & pressing fee may be added to the final bill. Please be considerate of the items you bring in by washing or dry cleaning prior to your appointment. Understand that if your garment and/or materials are not pre-washed, they could incur shrinkage later.

  • We do not offer any price estimates prior to an in person consultation. If you have budget concerns, you will need to address those at the consultation.

  • 50% of the estimated total is due at the first appointment. The remaining balance is due prior to picking up your wedding gown.

  • - Ensemble cannot be held responsible for fit or additional costs (alterations or materials needed) due to weight loss/gain, pregnancy, menstrual cycle, plastic surgery, failure to wear the same shoes or undergarments from first fitting, etc.

    - Clients are advised to not introduce any major lifestyle changes that may influence body weight and type as not to disrupt the fitting process.

  • Indecisiveness may affect our timeline and may result in you picking up your item later than originally scheduled.

bESPOKE & redesign